The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Our room had gorgeous lateral views of the sea, making every waking moment a delight.” view full review
Rooftop Relaxation
“The rooftop pool area was a highlight, with plenty of seating and a perfect ambiance to unwind.” view full review
Delicious Breakfast!
“Breakfast was absolutely stellar, with a fantastic selection and attentive service to start the day right.” view full review
Beautiful Decor
“Our spacious room was elegantly decorated, providing a refreshing and airy atmosphere throughout our stay.” view full review
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Golf course
Billiard tables
Table tennis
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Spa & Leisure
Infinity pool
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Solarium
Pool with view
Room features
Air conditioning
Heating
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Avenida De Colon 4,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
Avenida De Colon 4,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.3
km
Castle
Castillo de San Felipe
1.4
km
Square
Plaza Charco
700 m
Garden
Botanical Garden
1.5
km
Park
Parque Taoro
1.4
km
Museum
Museo Arqueologico
770 m
Beach
Playa del Muelle
680 m
Calle El Lomo
Puerto Street Art
780 m
Risco Bello
Jardin Aquatico
1.3
km
Nearby
Av. de Cristobal Colón
Lake Martianez
420 m
Church
Church of Our Lady of the Rock of France
450 m
Av. de Cristobal Colón
Costa Martianez
370 m
Beach
Ermita de San Telmo
220 m
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
480 m
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
450 m
Museum
Museo del Pescador
500 m
Casa de La Aduana 1a Calle Lonjas S/N.
Museum of Contemporary Art Eduardo Westerdahl
550 m
Church
San Juan Church
550 m
La Paz
San Amaro
560 m
Calle de San Telmo
Playa de San Telmo
220 m
Garden
Jardin de Orquideas de Sitio Litre
730 m
Mall
Las Piramides de Martianez
290 m
Avenida Colón
Playa de Martianez
310 m
Night club
Discoteca Joy
140 m
Park
Plaza de Victor Perez
890 m
Park
Sitio Litre Garden
690 m
Av de Colón
Casino Taoro
300 m
Calle de Santo Domingo
Punta del Viento
340 m
Square
Plaza de la Iglesia
430 m
Plaza de Europa
Edificio Casa de Miranda 1730
430 m
Restaurants
Cafe de Paris
30 m
Avenida Cristobal Colon 2
Compostelana
180 m
Avenida de Venezuela 3
Restaurante La Paella
170 m
Calle Peru
Restaurante Calabacin
210 m
Avenida Venezuela 7
Baricentro
130 m
Plaza de los Reyes Catolicos 5
la Taberna del Lago
120 m
Avenida Cristobal Colon 14
Restaurante la Esencia
150 m
Calle Uruguay 7
El Libanito
340 m
Avenida Familia Betancourt y Molina N. 25 Local 104
Indian Crown Tandoori
340 m
Avenida Familia de Betancourt y Molina n0 26
The Gramophone Bar
410 m
Avenida Familia Betancourt y Molina 31
La Cazuela
170 m
Avenida Cristobal Colon 12
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Nice ambiance
Polite staff
Absence of British TV channels
Some processed food
7.6/10
Very good
Rooms
7.3
Location
9.0
Service
8.7
Dining
7.7
Guest reviews
7.6/10
based on 5 reviews
4/5
based on 116 reviews
8.4
8.4/10 based on 644 reviews
#34 of 84 hotels in Puerto de la Cruz based on Tripadvisor
Jamie
United Kingdom,
February
2024
8.2/10
I had a lovely stay at this hotel. The room was nice and spacious, and the ambiance was great. However, I missed having British TV channels like BBC or Sky. The service was fantastic, with polite staff and impeccable cleanliness. The location was beautiful, right opposite Lago Martianez. The dining experience was good overall, with a large choice of hot and cold items, although some food seemed processed. The facilities were well-maintained and added to my comfort.
Rooms
8.0
The room was spacious and airy, nicely decorated, with a small balcony on the side.
Service
9.0
The service was superb, and the hotel was immaculate in terms of cleanliness throughout.
Location
9.0
The location was beautiful, directly opposite Lago Martianez, with easy access to Puerto.
Dining
7.0
The breakfast buffet had a vast range of foods, but some seemed tinned or processed.
Facilities
8.0
The facilities were well-maintained and added to my comfort.
Nice ambiance
Absence of British TV channels
Chris
United Kingdom,
June
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were comfortable and clean but extremely noisy due to the live music from the café below. The staff were efficient and friendly overall, although a couple of them stood out for their exceptional service. The location was great, close to the beach and with stunning views, but some aspects needed improvement. The dining options were good, with a wide variety of foods available. The facilities were decent, but there were some issues with slow service and worn amenities.
Rooms
7.0
The rooms were comfortable and clean, but the noise from the live music in the café below was very disruptive.
Service
8.0
The staff were professional, helpful, and polite, with a few standout members providing exceptional service.
Location
9.0
The hotel's location was great, right on the busy strand promenade in front of Lago Martianez, offering stunning views and friendly service.
Dining
8.0
The dining experience was good, with a vast selection of foods catering to various tastes.
Facilities
7.0
The hotel had decent facilities, although some areas needed improvement such as slow service and worn amenities.
Jim
United Kingdom,
May
2023
8.2/10
The hotel is ideally located close to the beach and various attractions. While the rooms were good, the absence of British TV channels was a downside, and noise from a nearby café could be disruptive in the evenings.
Rooms
7.0
The rooms were good, but lacked British TV channels, and noise from the café below could be bothersome in the evenings.
Service
9.0
The service was outstanding, with helpful and friendly staff. They were always courteous and went above and beyond to assist guests.
Location
9.0
The hotel is in a great location close to the beach and pedestrian-only areas, providing a relaxing atmosphere even in bad weather.
Dining
8.0
The dining options were varied and enjoyable, especially the buffet variety and rooftop bar serving food until late afternoon. The food quality was exceptional.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, housekeeping, and more. However, the noise from the cafe could impact the overall experience.